People with disabilities unable to go on attractions unattended enter free of charge. Their carers can enter at the reduced rate. People with disabilities who can go on attractions unattended can enter at the reduced rate. The cost of the reduced ticket is € 35.00.
ACCESS TO ATTRACTIONS
For safety reasons, access to the rides is subject to restrictions mostly related to physical parameters and health conditions. To ensure your safety, Gardaland staff has received clear instructions on how to facilitate your access onto and off each attraction. If your disability is not visible, please inform us. Although our staff is trained, it may not be aware of your disability, if you don't tell it.
PLEASE NOTE: the route to the attraction may require visitors to go up and down steps and other obstacles, including low light and visibility, flashing lights, soundtracks and background noises, making communication difficult. All safety precautions must be taken. Therefore, an adult known to the person and able to assist them when moving up and down must accompany them to the attraction.
MOVING OUT OF YOUR WHEELCHAIR
Some attractions require guests to be moved out of their wheelchairs before getting on. Make sure you are being accompanied by at least one able-bodied adult who can assist you. Gardaland staff will return your wheelchair at the end of the ride.
PLAN YOUR ITINERARY
Gardaland covers an area of 600,000 square metres. Use the guide and the map to plan your way around the Park. Plan your itinerary to include a few stops. Get advice from site staff at the entrance!
MOVING AROUND THE PARK
Continuous block paving leading to all the attractions makes moving around the Park easy for wheelchairs, pushchairs and walkers. In some areas of the park there are drops and slopes of over 8%. Don't hesitate to ask staff at our information points for assistance if you need it.
For all other inquiries during your visit at the Park, please contact one of the following information points: Info Welcome, Info Castello and Info West. You can find them on the map of the Park inside the Guide for Guests with Mobility Disabilities. The information points are marked by the symbol (i).
SHOWS AND MEETINGS WITH PREZZEMOLO
With 25 Shows every day, the fun is always happening here at Gardaland! The theatres where the shows are staged have seats for guests with disabilities. Please arrive well ahead of the scheduled start of the show to facilitate your access. The meeting points with Prezzemolo, the Park's mascot, are accessible to everyone.
All restaurants have access for disabled people. Get advice from our staff on what meals to enjoy. See the special section for information about special food needs. You’ll be surprised at the choice!
Toilets with facilities for the disabled are available at Gardaland. Look them up on the map to find them.
Our shops have access for everyone. Ask staff for assistance, if required. We are also delighted to offer you an Easy Shopping experience: We can deliver whatever you buy at any shop in the Park by 4 pm to the Adventure Store in the parking area. You can pick it up after 4.30 pm at no charge.
First aid treatment centre is marked with the symbol (+) on the Park map. The service is provided by qualified medical professionals, who administer emergency treatment, if needed.
A refrigerator is available to all guests needing to store their medicines. Ask the staff at the first aid centre for details.
A limited number of manual wheelchairs are available for hire at the Info Welcome anf Ino Souk offices. Bookings cannot be made in advance. An ID document will be requested.
ACCESS TO ATTRACTIONS
For safety reasons, access to attractions is sometimes subject to restrictions. These restrictions are mainly related to the physical and health conditions of visitors, including: age, height, heart or spine disorders, mobility, sensory and cognitive disabilities. The Guide contains a list of attractions suitable for people with mobility disabilities.
Note: some attractions have access in low visibility or flashing lights (i.e. alternating with darkness). Please take particular care, if you are sensitive to light, claustrophobic or have epilepsy.
Check which attractions are suitable for people with a heart condition or hypertension. Some rides have a symbol next to it, indicating that it is unsuitable for people with a heart condition or hypertension.
In emergency situations, some attractions have long, complicated evacuation procedures, such as stopping, for technical reasons, in areas other than the normal departure stations.